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City of Ottawa Housing Branch - the Housing Branch provides a continuum of housing and housing support services to sustain and enhance social housing, promote options for increasing the supply of affordable housing, ensure the delivery of emergency and supportive housing services, and manage the development and implementation of a community action plan to prevent and end homelessness
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Community Legal Education Ontario (CLEO) - CLEO is a community legal clinic dedicated to providing low-income and disadvantaged people in Ontario with the legal information they need to understand and exercise their legal rights. 1-416-408-4420
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Investigation Unit of the Ministry of Municipal Affairs and Housing - The Investigation and Enforcement Unit responds to complaints from landlords or tenants about alleged offences under the new Residential Tenancies Act. The Act regulates the rights and responsibilities of landlords and tenants in residential properties in Ontario. 1-888-772-9277 or 416-585-7214
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Housing Help Ottawa - Housing Help is a one-stop housing information and assistance agency. From simple tenancy questions to the crisis of homelessness, we work to solve a wide range of tenant and landlord issues.
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Legal Aid Ontario - Legal Aid is available to low income individuals and disadvantaged communities for a variety of legal problems, including criminal matters, family disputes, immigration and refugee hearings and poverty law issues such as landlord/tenant disputes, disability support and family benefits payments. 1-800-668-8258 or 1-416-979-1446
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Centre for Equality Rights in Accommodation - CERA was established to ensure that human rights protections in housing would be effective for low income households and to address systemic barriers to accessing affordable accommodation. They assist hundreds of human rights claimants every year and negotiate with landlords to convince them to change discriminatory tenant selection practices.
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Landlord and Tenant Board (Ontario) - The Board administers the Residential Tenancies Act, 2006 (the Act). This law sets out the rights and responsibilities of landlords and tenant who rent residential properties. 1-888-332-3234
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Federation of Rental-Housing Providers of Ontario - FRPO is the province’s leading advocate for quality rental housing. 1-877-688-1960
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Ontario Tenants Rights - This is a web guide to Ontario's Landlord and Tenant Act, the Residential Tenancies Act, tenants' rights, social justice, and rental housing issues.
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Canada Mortgage and Housing Corporation - CMHC is Canada’s national housing agency and premier provider of mortgage loan insurance, mortgage-backed securities, housing policy and programs, and housing research. 1-866-389-1742 or 416-221-2642
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